InstallShield WizardBlackBerry Enterprise Server Management MAPI Profile screen

15. In the Management MAPI Profile field, type the name of the MAPI profile for the BlackBerry Enterprise Server Management administration service account, which the BlackBerry Enterprise Server Management service uses to communicate with the Microsoft Exchange Server. a Note The service account name can be the same as or different from the MAPI profile and service account that you use for the BlackBerry Enterprise Server. You can change the default MAPI profile name to match that of another...

InstallShield WizardBlackBerry Server List screen

Note If you are installing BlackBerry User Administration in the same installation as BlackBerry Enterprise Server, the Server List field is already populated with the server name and its corresponding MAPI profile. 3. To create a MAPI profile for each BlackBerry administration mailbox that is associated with a BlackBerry Enterprise Server, type the BlackBerry Enterprise Server name in the BlackBerry Server Name field, and type the MAPI profile name in the Admin MAPI Profile field. You can...

Installing BlackBerry User Administration 1

1. In the Installation Settings for BlackBerry User Administration screen, click Next. The BlackBerry Server List screen appears. InstallShield Wizard BlackBerry Server List screen 2. To create a MAPI profile for each BlackBerry administration mailbox that is associated with a BlackBerry Enterprise Server, in the BlackBerry Server Name field, type the BlackBerry Enterprise Server name and in the Admin MAPI Profile field, type the BlackBerry Enterprise Server Administration MAPI Profile name....

Install optionsDropdown list

3. Click an item. A drop-down list appears. 4. Select one of the following options This feature will be installed on local hard drive This feature, and all sub-features, will be installed on local hard drive This feature will not be available 5. Repeat steps 3 and 4 for each item. 6. To check available disk space on the drive s available, click Space. ' BlackBerry Enterprise Server - InstallShield Wizard The disk space required for the installation of the selected features. The highlighted...

Attachment service errors

The following error messages appear in the BlackBerry Enterprise Server log when the attachment service fails to retrieve attachments. The attachment service encountered an unknown error and is not working. Remedy Verify that the attachment service is installed and that the service is started. The attachment service cannot locate the attachment with the specified name. The attachment service does not support the attachment type or document version. Error password protected file not handled The...

Additional resources

After you install the software, all additional documentation is located in the Docs directory, with the installed software. BlackBerry Enterprise Server for Microsoft Exchange 2000 Installation and Getting Started Guide Root_d7rectory Docs Installation with Microsoft Exchange 2000.pdf BlackBerry Enterprise Server for Microsoft Exchange 5.5 Installation and Getting Started Guide Root_d7rectory Docs Instanation with Microsoft Exchange 5.5.pdf BlackBerry Enterprise Server Software Administration...