InstallShield WizardBlackBerry Enterprise Server Management MAPI Profile screen
15. In the Management MAPI Profile field, type the name of the MAPI profile for the BlackBerry Enterprise Server Management administration service account, which the BlackBerry Enterprise Server Management service uses to communicate with the Microsoft Exchange Server.
a Note: The service account name can be the same as or different from the MAPI profile and service account that you use for the BlackBerry Enterprise Server. You can change the default MAPI profile name to match that of another MAPI profile.
If you type the name of a non-existent MAPI profile, you are prompted to create a new MAPI profile. Click Yes. The Microsoft Exchange Server dialog box appears. You can also select Create/Edit MAPI Profile to open the Microsoft Exchange Server dialog box.
A Note: If the Microsoft Exchange Server dialog box does not open, and the error Unable to find Exchange Server MAPI component occurs, you should verify that the MAPI subsystem is initialized. The error occurs because a MAPI client is not already present on the server. The fixmapisvc.exe utility enables the BlackBerry Enterprise Server installation to facilitate MAPI profile creation and editing. Refer to "Creating a MAPI profile" on page 37 for more information.
Microsoft Exchange Server dialog box
A Note: If the Microsoft Exchange Server dialog box does not open, and the error Unable to find Exchange Server MAPI component occurs, you should verify that the MAPI subsystem is initialized. The error occurs because a MAPI client is not already present on the server. The fixmapisvc.exe utility enables the BlackBerry Enterprise Server installation to facilitate MAPI profile creation and editing. Refer to "Creating a MAPI profile" on page 37 for more information.
• On the General tab, in the Microsoft Exchange server field, type the name of the Microsoft Exchange server on which you created the service account mailbox.
• In the Mailbox field, type the name of the BlackBerry Enterprise Server Management administration mailbox (for example, BESAdmin).
• Click Check Name to confirm both the server and mailbox names that you specified.
• After both names appear underlined, click OK. The BlackBerry Enterprise Server Management MAPI Profile screen appears.
16. Click Next. The Installation Settings for BlackBerry User Administration screen appears, if you chose to install BlackBerry User Administration.
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